Testimonials

“ZONE Broadband 2.0 offers an ultra-high-speed business Internet connection to meet our broadband demands. ZONE’s Mission Critical class of service assures the connectivity and stability required for the nature of our business. With no interruptions or connectivity downtime, the time savings translate to even higher productivity for the company.”

“ZONE Zentrex offers more IP PBX features at better prices compared to other service providers, resulting in 30% savings for us. On top of that, my sales personnel can be contacted wherever they are, improving response time and overall customer relations.”

“We decided to switch over to ZONE’s fiber broadband to address issues of frequent loss of connection and time spent reconnecting to the server with our previous solutions. A Layer 2 VPN was deployed over the fibre Internet connection and since then transactions are much faster, the system no longer hangs and we do not encounter any more drops in connection. Plus, it costs us less than before.”

“A fast and reliable Internet connection has enabled us to streamline operations. We also safeguard our work by backing up data in the cloud instead of using costly physical storage drives. ZONE Telecom’s solutions have helped us reduce operational costs, yet ensure our business activities can run like clockwork. Bravo!”

“I firmly believe that no other providers can match ZONE in terms of service level. ZONE1511 has enabled us to customise our company invoice format to meet our business needs and other departmental requests. Likewise, the company’s cost savings are phenomenal. ZONE has done a great job!”

“The ZONE team offered to install my fibre connection and phone lines within a very short time, despite my order coinciding with the public holiday period, and offered alternative solutions in the event that deadlines could not be met. We will definitely recommend ZONE to anyone requiring phone/Internet services.”

“So far, in comparison with other providers, ZONE1511 is still cheaper and the charges are charged at initial 30-second blocks followed by subsequent 6-second blocks. The Majority of the other providers charge in blocks of 6 seconds only. No doubt some providers may argue on the point that if we were to talk less than 6 seconds, we shall lose out on the first 30 seconds initial charge by ZONE1511. Well, in my opinion, no matter how you make the calls, it would be more than 6 seconds or even be about or more than 30 seconds. Furthermore, most of our calls are official calls and made during office hours unless due to time differences in certain countries.

The other thing is the response time rendered to us upon receiving our feedback. The good part is we don’t have to hold on the phone calling the customer service but just via email and eventually our feedback is attended to and not missed out totally. Even the activation and cancellation could be done easily via online or even via email which I am very comfortable with.

Your customer service officers are also very courteous and took the trouble to call us personally to check on the feedback and response. This is the extra mile service which is very much appreciated by customers.

Thank you for the great service.”

“Your online management system is so easy to use and everything is real-time. This has helped me tremendously in my work especially concerning last-minute requests. Your attractive rates also make a difference in telco costs. Thank you.”